SmartDuke designs, engineers and operates custom AI products, including copilots and internal tools. Start with the engagement that matches the stage of your project.
01 / Discovery + Spark
Need to validate the use case?
Discovery covers use-case validation, system architecture, an evaluation strategy and a build estimate. If you need a working prototype before committing to production, Spark includes an evaluation harness and a go-to-production roadmap.
02 / Build
Ready to integrate a copilot into your SaaS product?
Our SaaS copilot approach combines tool-calling against the product API, retrieval from in-product context and structured outputs that the interface can render. Build is the production engagement, with evaluations, observability and guardrails.
Build ends with documentation, evaluation suites, observability dashboards and an operating runbook. For ongoing engineering support, Embed includes evaluation and incident monitoring, continued capability development and quarterly architecture reviews.
Whichever tier you pick, these are the disciplines we hold ourselves to. Not optional. Not extra cost.
01
Architecture documentation
Diagrams, decision logs, and a runbook your team can operate without us.
02
Eval scorecards
Frozen test sets, scoring rubrics, and pass/fail thresholds — handed over with the code.
03
Guardrail design
Input validation, output checks, escape hatches, and human handoff paths.
04
Security review
Auth, secrets, data classification, RBAC, and audit logs by default — not as add-ons.
05
Honest weekly writeups
What shipped, what didn't, what we learned, what's next. No corporate fluff.
06
Post-launch handoff
Code, infra, dashboards, and the full operating mental model — transferred to your team.
Principles · 04
How we build, ship, and operate.
Four engineering disciplines we apply to every product we ship — independent of model, framework, or industry.
01 /04
Evals before launch.
Every AI product ships with a graded eval suite — unit tests on key behaviors, LLM-as-judge regression scoring, and human review samples. If it can't pass eval, it doesn't ship.
02 /04
Telemetry from day one.
Traces, latency budgets, token costs, error rates — wired up before the first user touches the product. You can't fix what you can't see.
03 /04
Guardrails as architecture.
Input validation, output verification, escape hatches, and human handoff paths designed in — not bolted on after the first incident.
04 /04
Boring stack on the edges.
Cutting-edge model in the middle. Reliable, well-understood infrastructure around it. Novelty where it earns its place; stability everywhere else.
04
Good things start with a conversation
What if we built something that matters?
A new idea. An unsolved problem. A next chapter. We’d love to hear what you have in mind.