SmartDuke Technologies
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RAG systems for Healthcare.

Production-grade RAG engineered for healthcare and life sciences.

In brief

SmartDuke builds rag systems for healthcare and life sciences — systems that ground AI answers in your own data, with citations and freshness guarantees. Clinician burnout is the largest unbilled cost in healthcare. AI that compresses documentation time without sacrificing audit-readiness is the obvious fix. Our approach: Retrieval evals before any LLM call, citation-rate monitored as a first-class metric, and explicit refusal when confidence falls below threshold.

Why healthcare and life sciences are doing this now

The problems
we keep solving.

Clinician burnout is the largest unbilled cost in healthcare. AI that compresses documentation time without sacrificing audit-readiness is the obvious fix.

01 / 03

Documentation burden eats clinical time

Clinicians spend up to two hours on documentation for every hour with patients — directly contributing to burnout.

02 / 03

Patient triage queues grow faster than staffing

Front-line teams are overwhelmed; severity routing is inconsistent; high-acuity patients sometimes wait too long.

03 / 03

Medical literature volume is unmanageable

Keeping current with relevant research is structurally impossible for any individual clinician at scale.

Use cases

Three things we'd build
first.

Concrete starting points for rag systems in healthcare and life sciences. We pick the one with the highest leverage and the cleanest measurement story.

  1. Idea 01

    Clinical-note copilot that drafts encounter notes from voice or structured input, with audit-ready citations

  2. Idea 02

    Triage agent that scores incoming requests and routes by acuity with explainable reasoning

  3. Idea 03

    Medical-literature RAG with source-priority ranking on peer-reviewed and guideline content

Outcome metric → Documentation time per encounter, triage accuracy, and audit-trail coverage
How we engineer it

Production-grade,
from day one.

Hybrid retrieval (BM25 + semantic + reranker), source-priority ranking, freshness gating, and answer-capsule generation with sentence-level citations.

01 /04

Evals before launch.

Every loop, tool call, and structured output is graded with a frozen test set and an explicit rubric. Failed evals block the deploy.

02 /04

Telemetry from day one.

Traces, latency budgets, token costs, and error rates wired up before the first user touches the system.

03 /04

Guardrails as architecture.

Input validation, output verification, escape hatches, and human handoff paths designed in — not bolted on after incidents.

04 /04

Boring stack on the edges.

Cutting-edge model in the middle. Reliable infrastructure around it. Stability where it earns its place.

Common failure modes we engineer against
  • ×Hallucination on long-tail queries
  • ×Stale documents silently used
  • ×Missing or wrong citations
  • ×Retrieval that fails on the queries that matter most
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FAQ · 04

Common questions.

01

How long does it take to build rag systems for Healthcare?

Discovery is one week. A working prototype (Spark) is 2–3 weeks. Full production Build for healthcare and life sciences typically runs 8–12 weeks depending on data complexity, integrations, and compliance scope. We commit to a precise timeline at quote stage.

02

What does pricing for rag systems typically look like?

Every engagement is scoped to outcomes, not hours. Discovery starts in the low four figures. Spark and Build are priced per project. Embed retainers are monthly. We return a quote within 24 hours of inquiry.

03

Can you take over an existing RAG project that's stalled?

Yes — it's a common engagement. We review what's there, tell you honestly what stays and what we'd rebuild, then ship it to production. Healthcare engagements often start this way.

04

What's different about your approach to rag systems?

Retrieval evals before any LLM call, citation-rate monitored as a first-class metric, and explicit refusal when confidence falls below threshold. We hold the same engineering bar across every engagement, regardless of industry — but the specifics for healthcare and life sciences are tuned to your trends and pain points.

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